Take a look at what people really think of us.

We are extremely proud of our reputation for great customer service and high quality products.

We believe it is always good if you trust a company before making that order, so take a look at our Linkedin page see what people think about us.

Here are some of them from Linkedin.

Colin Reid
Colin Reid
Independent Glass Artist

I have always had a great service from Lee and Kilncare. I would recommend them.

January 21, 2013, Colin was Lee's client
Max Jacquard
Max Jacquard
Artist at Max Jacquard Glass

Lee Sherwin and Kiln Care have always provided an excellent service. From the quality of their manufacturing and reliability of supply to the after care service that is so important with the running in of a new kiln. My Kiln Care kiln has seen over twelve years regular use and performs as well as the day I first fired it. It still looks good too!

January 21, 2013, Max was Lee's client
Simon Bruntnell
Simon Bruntnell
Contemporary Glass Art Gallery (Online) at Bruntnell-Astley ltd

If you need a Kiln,advice,service,allied equipment all from one place..then Lee and his team at Kilncare Ltd are the place. Uniquely situated in the heart of the country. They provide an international clientele with latest designs and equipment in Kiln design and service. 
All presented in a friendly manner and a can do approach.'What do I know some may say your a...more

October 14, 2013, Simon was Lee's client
Garth Evans
Garth Evans
Former Stained Glass Conservator/Restoration Glazier at Recclesia Ltd

Lee, and KilnCare, are the epitome of customer service, way above what sadly is the norm for this country.

September 12, 2013, Garth was Lee's client
Joanne Mitchell
Joanne Mitchell
Owner at Joanne Mitchell Glass Design, Co-Director of Juo Limited
November 26, 2013, Joanne was Lee's client
Julie Denton
Julie Denton
Glass

Kilncare have been dilligent and helpful in every aspect of their business, I cannot recommend them higher!

March 8, 2013, Julie was Lee's client
Sally Carver
Sally Carver
Owner, Redhotsal Lampwork Jewellery

Lee provides customer service which is absolutely second to none. There are not many suppliers who will deal with issues as soon as they hear about them. Lee has gone above and beyond the call of duty even on weekends many times for my business. He treats his customers like they are his own friends or family. Highly recommended and very personable chap.

May 23, 2013, Sally was Lee's client
Elaine jones
Elaine jones
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Fantastic service,good value for money Knowledgable,excellent work,invited us around factory to see our kiln being built. down side He is A Stoke city supporter(only Joking He is amazing) 
Elaine Fused glass art

July 17, 2013, Elaine was Lee's client
Moira White
Moira White
Glass artist at Moriath Glass

Lee Sherwin and Kilncare are amazing! Although I live all the way over In Carmarthenshire, this company is the one I turn to if I have any kiln breakdowns, or need any advice. I've had them on their personal mobiles on a Sunday morning giving me kiln help! Just had some new elements custom made for my old kiln - returned in superfast time! All in all an excellent company!

February 15, 2013, Moira was Lee's client
Andrew Lavender
Andrew Lavender
Pig feeder at Liberty Pig http://www.libertypig.com

Lee provides great customer service as well as great kilns - that's why we've been kilncare customers for years

February 7, 2013, Andrew was Lee's client
Eryka Isaak
Eryka Isaak
creator, liason, installer - everything at Eryka Isaak

Lee at Kilncare designs and makes and repairs amazing glass kilns and has always been helpful on any kiln related matter. I first did business with his company over 15 years ago.

February 2, 2013, Eryka was Lee's client
amanda simmons
amanda simmons
Glass Artist

I am very happy to recommend Lee and all at Kilncare for their excellent customer service and knowledge but mostly for their beautifully built kilns. I have used Kilncare Kilns since beginning my career with glass and have never had any issues 10 years down the line. Any questions have been answered quickly and thoroughly and just great fun to deal with.

February 1, 2013, amanda was Lee's client
Sean Taylor
Sean Taylor
Owner at Off-Mandrel.com

Excellent service, Lee and his company really go the extra mile to help - a trustworthy and reliable company, and a seriously high quality product.

January 29, 2013, Sean was with another company when working with Lee at Kilncare Ltd
Sue Woolhouse
Sue Woolhouse
Owner and sole trader at Sue Woolhouse

I have bought a kiln from Lee about ten years ago. Upon delivery he was fantastic is working out how to get my kiln into the building. Since then I have had occasion to contact Lee in regard to either parts for my kiln or for other kilns. At all times he had been courteous and helpful and has delivered advice and parts with great efficiency.

January 27, 2013, Sue was Lee's client
Helen Slater
Helen Slater
Owner, Helen Slater Glass

Lee is an expert in the field and is very friendly and easy to work with. 

I buy products from Kilncare regularly, but he has also helped in guiding me through the purchase of a kiln and other materials for Oxford Brookes University. All of which was managed expertly. 

I would highly recommend him and Kilncare Ltd for anyone looking to buy a kiln or simply needing...more

January 26, 2013, Helen was Lee's client
Ray Collins
Ray Collins
Commercial / Claims / Contracts Management

I took my glass kiln to Kilncare to take advantage of their excellent value 'kiln clinic hour', and had the kiln checked over and had the contacts replaced. 

Excellent service at a reasonable price - can not ask for much more than that !

January 22, 2013, Ray was Lee's client
James Paget
James Paget
Owner, Creative Glass Guild

Excellent kiln builder and service provider

January 22, 2013, James was Lee's client
Claudia Phipps
Claudia Phipps
Owner at Claudia Phipps Architectural Glass

Lee always has time to talk to clients about Kiln related issues, and gives helpful advice. I have been very happy with my Kilncare kiln, which I am still using. I would recommend his services to any glass artist looking for kilns and equipment.

January 22, 2013, Claudia was Lee's client
Nora Gaston
Nora Gaston
Artistic Director at Belfrt Arts Centre

I would highly recommend Kiln Care to any artist, who depends on quality products and maintenance for their work.

January 22, 2013, Nora was Lee's client
Tord Kjellstrom
Tord Kjellstrom
Owner, Tord Kjellstrom Industrial Designer and Glassmaker

Bought my glass kiln from Kilncare in 2004 and have called Lee a couple of times by now when stranded with a problem. Latest when moving studio and had to dismantle/reinstall the kiln. Lee is always there for immediate, accurate and friendly help and advises. Lots of time, money and worries saved by a quick call to Lee.

January 22, 2013, Tord was Lee's client
Simon Bruntnell
Simon Bruntnell
Contemporary Glass Art Gallery (Online) at Bruntnell-Astley ltd

For personal service and a company that knows its product inside and out Kilncare is a nationally recognized company. Need a Kiln speak to Lee

January 21, 2013, Simon was Lee's client
Steve Richard
Steve Richard
Chair at Scottish Glass Society

Lee provides excellent after sales service with complete record of maintenance; and gives excellent advice on operating kilns

January 22, 2013, Steve was Lee's client
Ginger Ferrell
Ginger Ferrell
Independent Glass, Ceramics & Concrete Professional

Lee made a custom size kiln for me that was as large as possible, yet still fit through the lift door. I brought it with me to Virginia in 2007 and it is still firing consistently. Thanks Lee!

January 22, 2013, Ginger was Lee's client
Josephine Wadman
Josephine Wadman
Glass beadmaker/Student indexer

The service I have had from Lee and his colleagues at Kilncare has always been excellent. They are knowledgable and helpful. When I had an issue with the controller of my kiln it was replaced within 24 hours at no cost although the kiln was several years old and out of the usual guarantee period. Their kilns are top quality and well designed, far superior to other brands...more

January 21, 2013, Josephine was Lee's client
Kathy Peak   [MA]
Kathy Peak [MA]
Sole trader at Kathy Peak Ceramics

when I have needed help with kiln problems Kilncare are thebest company I have found.

January 21, 2013, Kathy was Lee's client
Redhouse Glass
Redhouse Glass
Owner, Redhouse Glass
January 21, 2013, Redhouse was Lee's client
Luciano Micallef
Luciano Micallef
Artist at Gallery 5

I needed Lee's assistance regarding Kiln operations. His service was prompt and efficient. He managed to resolve my problems.

January 21, 2013, Luciano was Lee's client
Johnny de Mearns
Johnny de Mearns
The Artist, Master Printmaker & Pyrocorpographer

Furnished with exactly what I ordered....a great piece of kit from Kilncare!

January 21, 2013, Johnny was Lee's client
John Joyce
John Joyce
Fine Art Tech/Tutor Metals & bronze foundry at University for the Creative Arts, Farnham

Lee is the consumate professional,with an outstanding knowledge within his area of expertise. He has an easy going personality, and inspires confidence through his positive 'can do' attitude. I would recommend Lee (& therefore kilncare) to anyone seeking this type of service.

January 21, 2013, John was Lee's client
Scarlet Leonard
Scarlet Leonard
Owner / Artisan at Scarlet Impressions

Lee's customer service is second to none, he offers excellent advice and guidence whether his own product or one from another company he offers an outstanding range of products suitable for all levels and types of glassworker.

January 21, 2013, Scarlet was Lee's client
Adriana Brinsmead Stockham
Adriana Brinsmead Stockham
Artist, Designer & Maker, specialising in glass

I bought my first glass kiln from Lee at Kilncare Ltd several years ago - I needed a couple of details to be customised for my use and Lee gave me excellent advice on which way to proceed so that I got the kiln and programmer I wanted at the time for the best price. When I needed to replace a small part (that was damaged due to my own mistake) or wanted to ask a technical...more

January 21, 2013, Adriana was Lee's client
Chris Rumsey
Chris Rumsey
Clinical Trials Programmer at University of Nottingham

Always found Lee extremely helpful and prepared to go the extra mile. The last time I dealt with him I wanted to upgrade my kiln controller. He was able to help me identify my current kiln setup and made it easy for me to install the new Stafford controller supplied by Kiln Care.

January 21, 2013, Chris was Lee's client
Dawn Turner
Dawn Turner
Owner, Dawn Turner Designs

I cannot recommend Lee and his team at Kilncare highly enough. 

Friendly, knowledgeable staff, at an easy to deal with complay who manufacture and supply not only top quality, well built kilns but provide excellent after sales care that is second to none. 

Lee listens to the needs of his customers to make his already top class kilns even better.

January 21, 2013, Dawn was Lee's client
What people think of us
Clients